2.0 KiB
Level 2 Desktop Engineer
From Jon Janco as a message on LinkedIn
Opportunity
We have an immediate need with our client for a Level 2 Desktop Engineer. This is a 6-month contract-to-hire position. The client is located in Manhattan. Must be able to work onsite 2 days a week and must be Covid vaccinated. Please let me know if you would like to hear more about this opportunity! Details: Our client is hiring a hands-on IT Support Specialist who will be responsible for overseeing the day-to-day activities of information technology (IT) at the client. The role is multi-faceted: from end-user support, user provisioning, office multi-media tech, corporate tool management and configuration, endpoint device management and troubleshooting, and office network management. The role is a blend of creative problem solving and practical actions to support daily corporate IT operations Responsibilities ? Manage access provisioning and de-provisioning. ? Manage client's office network. ? Provide technical support to clients' internal team. ? Own, configure & tune corporate SaaS applications. ? Work with colleagues across our business to troubleshoot and resolve corporate IT issues. Qualifications I? Curious, interested in learning, great listening and communication skills ? Record of working well with others in a technical and collaborative environment ? Proven success in a role that is similar. ? Hands-on experience and continued interest in systems administration in G-Suite, Microsoft, Mac, office technologies (wireless/video screens), and ideally Confluence, Jira, and other tools used to enable product development. ? Working knowledge of Local Area Network configuration and troubleshooting. ? Strong verbal and written communication skills and ability to translate IT knowhow into concise and easy-to-follow self-help articles for end-users to follow. ? 2+ years of experience in a Service Desk, IT support role Jon Janco jon@sierrasolutionsgroup.com 518-225-1901